Shipping policy
Shipping Policy
At Comfora, we aim to provide a smooth and reliable delivery experience for every order.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing times may vary during holidays or high-demand periods.
Shipping Time
Estimated delivery times:
- US : 3–7 business days
Shipping times may vary depending on the destination and carrier availability.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and selected shipping method.
Free shipping may be offered on selected orders or promotional campaigns.
Delays
While we do our best to ensure timely delivery, Comfora is not responsible for delays caused by:
- customs processing
- carrier disruptions
- weather conditions
- incorrect shipping information provided by the customer
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the packaging and product.
Contact
For shipping-related questions, please contact our support team.
Email: support@ergonest.us